UAE Pass Helpline – Contact Information and Support Guide
The UAE Pass Helpline is the official support service for users facing issues with their UAE Pass account. Whether you need assistance with login problems, activation issues, OTP verification, biometric verification failures, or general inquiries, the UAE Pass customer support team is available to help.
This guide provides the UAE Pass helpline contact details, support options, and solutions to common issues.
How to Contact UAE Pass Helpline?
You can reach UAE Pass customer support through the following channels:
UAE Pass Customer Support Number
To speak with a representative, call the UAE Pass helpline at:
- UAE Toll-Free Number: 600 561 111
- International Contact Number: Available on request through the UAE Pass website.
This support line operates during official working hours and assists with issues related to account access, verification, and technical difficulties.
UAE Pass Email Support
For detailed inquiries or document-related issues, you can contact UAE Pass support via email at:
- Support Email: [email protected]
Live Chat Support
The UAE Pass website offers a live chat feature where users can get real-time assistance for quick troubleshooting.
- Visit uaepass.ae
- Click on the Live Chat option in the help section.
UAE Pass Help Center (Self-Service Portal)
If you prefer self-help options, visit the UAE Pass FAQs and support portal for step-by-step guides:
- Official Help Center: https://www.uaepass.ae/help
Visit a UAE Pass Kiosk for In-Person Support
For users unable to resolve issues online or over the phone, visiting a UAE Pass Kiosk is the best option. These kiosks allow you to:
- Verify your Emirates ID
- Activate your UAE Pass
- Resolve biometric authentication problems
You can also find the nearest UAE Pass Kiosk.
Common Issues UAE Pass Helpline Can Assist With
The UAE Pass support team can help resolve several issues, including:
- Login and account access problems
- Forgotten UAE Pass PIN or password reset
- Biometric verification and face recognition failures
- OTP (One-Time Password) not received issues
- UAE Pass app crashes or technical errors
- Emirates ID linking and verification problems
- Digital signature and document signing issues
- Kiosk verification and activation troubleshooting
How to Get Fast Support from UAE Pass Helpline?
To ensure a quick resolution to your issue, follow these tips before contacting support:
- Have your Emirates ID number ready.
- Clearly describe the problem you are facing.
- Provide any error messages displayed on your app or website.
- If applicable, mention the device (Android, iOS, PC) and browser you are using.
- Try basic troubleshooting steps like updating the app, clearing cache, and restarting your device before calling support.
Final Thoughts
The UAE Pass Helpline provides multiple support options, including phone assistance, email support, live chat, and in-person kiosk services. Whether you need account activation help, login recovery, or technical issue troubleshooting, the UAE Pass team ensures a smooth digital experience for users across the UAE.
For instant help, call 600 561 111 or visit the official UAE Pass support portal at uaepass.ae/help.
